For Commercial Claims, please contact Susan Clegg on: 01253 723456 option 2. For out of hours, please contact Richard Chapman on 01253 224782 or 07791 391214.
For Lancaster office commercial claims, please contact the office on 01524 39939. For out of hours, please contact Mark Whiteman on 01524 544772 .
Private Client Claims
Please call 01253 723456 option 1. For out of hours, please contact Ann Marie on 07983 677867 or Sara Kerr on 07958 140711
It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.
Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk.