Contact Us | Guy Penn | Lancashire Community Insurance Brokers
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Contact Us

Guy Penn & Company Ltd,
Coverpoint House,
St David’s Road South and Hove Road,
Lytham St Annes,
Lancashire,
FY8 1TJ

01253 723 456

info@guypenn.co.uk

Kirkham Office,
33 Poulton Street,
Kirkham,
Preston,
PR4 2AA

01772 683 211

Poulton Office,
Capricorn House,
3 Blackpool Old Road,
Poulton-Le-Fylde ,
Lancashire,
FY6 7DH

01253 885 981

Lancaster Office,
3 Queen Square,
Lancaster,
Lancashire,
LA1 1RN

01524 39939




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It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.

Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk.

We are also required to inform you of the availability of the Online Dispute Resolution platform to assist you if we are unable to resolve your Complaint. However, this service will refer your Complaint to the Financial Ombudsman Service, so you may instead wish to contact them directly. More information is available on their website.